Privacy
The Kensington & Chelsea Foundation Privacy Statement
Preservation of your privacy is important to The Kensington + Chelsea Foundation and we are committed to letting you know how we use your personal information and to making only responsible use of your data.
References to “we”, “us” or “our” in this Privacy Policy are references to The Kensington + Chelsea Foundation, a charity registered in England and Wales, registered charity number: 1125940
1. Information about you
1.1. We will collect personal information from you when you or your organisation enquire about our activities, become a friend or patron with us and donate financial or other resources. This may include your name, title, e-mail address, physical address, telephone numbers and job title. We will keep records of donations and Gift Aid entries, where applicable (as required by HMRC). We may also ask for some additional, non-personal information.
2. Our use of this information
2.1. Your personal information will only be used to process your requests and to provide you with information relating to our activities and all other services which we think you may be interested in.
2.2. You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about the vital work we do in Kensington + Chelsea, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
2.3. You can change your communications preferences at any time by contacting us by email: [email protected] or telephone 0207 229 5499 2.4. We will not share your information with any third parties.
3. Security
3.1. We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us.
3.2. Communications may be sent by e-mail. For ease of use and compatibility, communications (other than payments where applicable) will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail (unless encrypted) is not a fully secure means of communication. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects, we cannot bear responsibility for all communications being virus-free.
4. Other information
4.1. If you would like us to correct or update any information, or if you would like information deleted from our records, then please email us at [email protected]
4.2. This privacy policy may be updated from time to time, so please check it periodically.
4.3. Links within our sites to other websites are not covered by this privacy policy.
4.4. You have the right to ask for a copy of the information we hold about you – contact team@thekandcfoundation We will respond to requests within one month of receipt
HOTJAR
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site